March 3, 2021
CHALLENGE
A global aircraft lessor was challenged in managing technical records for its expanding fleet. The lessor required assistance in establishing a road map with evaluation criteria and insights into potential challenges.
Zeevo professionals assisted the lessor in defining business requirements and facilitating a records management system selection project.
APPROACH
- Developed a tailored approach to the system selection process, accounting for the client’s expected fleet growth
- Convened the Steering Committee, finalized the project team, roles, and responsibilities, and collaborated with client business groups to issue the RFP
- Evaluated vendors via scorecards based on established criteria and recommended vendors for the demo stage
- Conducted vendor price negotiations and advised the final selection of a vendor
OUTCOME
- The client benefited from a clear project framework with established roles and responsibilities
- Leveraged industry knowledge to develop a road map and help determine evaluation criteria based on prior experience
- Developed a custom-made scorecard tool to facilitate the system selection process
- Leveraged prior records system experience for insight into the requisite criteria and potential challenges
ZEEVO’S VALUE ADD
- Leveraged project planning and in-depth industry knowledge to develop a project plan and approach specific to the lessor’s needs
- Defined the interdepartmental harmonization and data requirements and a ‘to be’ records management strategy
- Developed projections with different pricing structures and expected fleet growth
- Ensured compliance with the regulatory agency requirements (e.g., FAA, NTSB, CAA, ICAO, CAAC, TSB, EASA, JAA, EPA, DOL)
- Provided post-implementation support to help the lessor maximize return on investment
- Assessed and managed the impact of a system change on the lessor’s team and increased their ownership and buy-in
DOWNLOAD CLIENT CASE STUDY (.pdf)
LET’S TALK
Sophie McAuley
Phone: +1 760 933 8607
smcauley@zeevogroup.com