April 14, 2021
CHALLENGE
Our aviation client was challenged with standardizing policies & procedures to ensure compliance with management’s expectations and regulatory standards.
Zeevo professionals documented the requisite procedures for critical business processes, strengthening efficiencies, delivering leading practices, and providing cross-training to support backfilling across the organization.
APPROACH
- Provided professionals to work on cross-departmental documentation efforts
- Conducted interviews to understand key controls and processes as part of detailed walk-throughs
- Developed company-wide desktop procedure documents for critical business processes
- Evaluated procedure effectiveness through testing with various business process owners
OUTCOME
- The client benefited from well-documented desktop procedures covering their leasing platform’s key processes such as:
– New Aircraft Speculative Orders– Aircraft Dispositions– Use Aircraft Acquisitions– Aircraft Marketing– New Leases/Lease Extensions– Utilization Data Management– Lease Restructuring– Sale Leaseback– Insurance/Claims Management– Deliveries– Configuration Management
- Delivered cross-training to increase the capabilities of cross-functional teams for added support
- Identified and recommended automaton for manual processes
ZEEVO’S VALUE ADD
- Leveraged Zeevo’s methodologies and web-based collaboration tools to facilitate cross-departmental documentation efforts and assist with project management
- Delivered efficiencies through the deployment of leading practices and state-of-the-art tools and templates for standardized business processes
- Revised job and role descriptions for essential positions along with the delegation/grant of authority, and provided cross-training
DOWNLOAD CLIENT CASE STUDY (.pdf)
LET’S TALK
Joey Johnsen
Phone: +1 760 933 8607
jjohnsen@zeevogroup.com